fq777 Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the fq777 platform and its users. fq777 is an online casino and sports betting platform in Bangladesh that provides slots, live casino, cricket betting and various other gaming services. By using any part of this platform, you automatically come under these terms.

fq777 reserves the right to modify these terms at any time. Continued use of the platform after any changes means you are considered to have agreed to the updated terms. It is therefore your responsibility to review this page regularly.

Age and Identity

To open an account and play games on fq777, you must be 21 years of age or older. If age-related information provided at registration is found to be false, the account will be immediately closed and all deposited and won funds will be forfeited.

• Each individual may open one account only.
• All information provided on the account must be accurate, complete and up to date.
• If any information changes, you are required to notify fq777 via live chat or email.
• Operating an account on behalf of or as a representative of another person is prohibited.

Identity Verification (KYC)

fq777 may request identity verification documents at any time. These may include:

• A copy of your National ID (NID) or passport
• Proof of address document
• Proof of ownership of the payment method

fq777 has the right to suspend an account if documents are not provided within the specified time.

Account Security

Your fq777 account is entirely personal. It is your responsibility to keep your username and password confidential. Any unauthorized access to your account or security-related issues must be reported to support immediately.

• Use a strong and unique password.
• You may not allow third parties to access your account.
• Transferring or selling an account is strictly prohibited.

Account Suspension or Closure

fq777 reserves the right to suspend or close an account in the following cases:

• Providing false information
• Operating multiple accounts
• Fraudulent or deceptive activity
• Bonus abuse or manipulation
• Any violation of these terms

Payment Methods and Limits

fq777 currently accepts the most popular mobile financial services in Bangladesh:

Withdrawal Process

The following conditions apply when making a withdrawal:

• Withdrawals can only be made to the payment account used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.
• Withdrawals may be held if the wagering requirements of any active bonus have not been met.
• Multiple withdrawal requests on the same day may be combined and processed together.

Welcome Bonus

New registered users on fq777 will receive a 100% bonus on their first deposit, up to ৳20,000. The following conditions must be met to receive this bonus:

• The bonus applies to the first deposit only.
• After receiving the bonus, the total amount (deposit plus bonus) must be wagered 20 times before a withdrawal can be made.
• No winnings may be withdrawn until wagering is complete.
• If the bonus expires, it is automatically cancelled.

General Bonus Terms

• Each bonus offer has its own terms and validity period, which can be found in the details of the respective offer.
• Using multiple accounts to claim bonuses is strictly prohibited.
• Bonus balance cannot be withdrawn directly — only winnings after the wagering requirements are met can be withdrawn.
• fq777 reserves the right to modify, suspend or cancel any bonus offer.
• If bonus abuse is found, the account will be closed and the bonus will be forfeited.

VIP Program

fq777's VIP program has three tiers. A weekly cashback benefit is available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

Advancement to a higher tier depends on your regular activity and engagement with fq777. VIP benefits may change at fq777's discretion.

General Gaming Terms

All games on fq777 are conducted on the basis of fair play principles. The following conditions apply when playing games:

• Each game has its own rules, which can be viewed in the game interface.
• If a game is interrupted due to a technical issue, incomplete round bets will be settled at fq777's discretion.
• If an error is found in a game result, fq777 reserves the right to correct it.
• The use of bots, automated software or any kind of manipulation tools is strictly prohibited.
• Participating in the same game from multiple tabs or devices is prohibited.

Sports Betting Terms

For all sports betting including cricket betting:

• If an event is cancelled, bets are generally refunded; however, different rules may apply depending on the specific circumstances.
• Betting based on match fixing or insider information is strictly prohibited and subject to penalty.
• Event-specific rules apply for betting on BPL, IPL, T20 World Cup or ICC events.
• In live betting, any placed bets will remain valid if the connection is lost.

Setting Self-Limits

fq777 places the highest importance on responsible gaming. Users can access the following features through support:

• Setting daily, weekly or monthly deposit limits.
• Temporarily suspending the account for a set period (cooling-off period).
• Permanent self-exclusion.

To activate these features, contact us via 24/7 live chat or email: [email protected]

Protection of Minors

Use of fq777 by anyone under 21 years of age is strictly prohibited. We urge parents to use parental control software on their devices. If you have any concerns, contact [email protected].

All content on the fq777 website — logos, designs, text, graphics, software and other elements — is the exclusive property of fq777 or third-party licensed material. This content:

• May not be copied, distributed or modified without prior written permission.
• May not be used for commercial purposes.
• Content from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming) is subject to their own copyright.

fq777's complete policy on the collection, use and protection of your personal data is detailed on our Privacy Policy page. In brief:

• Your information is used only for providing and improving services.
• All data is protected by SSL encryption technology.
• Your information is not sold to third parties.
• Information may be shared where required by legal obligation or to prevent fraud.

The following activities are strictly prohibited on the fq777 platform:

• Money laundering or transactions involving illegal funds.
• Using fraudulent payment methods.
• Logging in using another person's account credentials.
• Hacking, cracking or attempting to breach the platform's security.
• Posting fake reviews or spreading false information.
• Threatening, harassing or insulting other users.
• Creating multiple accounts to claim bonus benefits.
• Exploiting any technical error on the platform.

Service Availability

fq777 is committed to providing the highest quality service, however the service may be disrupted in the following circumstances:

• Scheduled or emergency maintenance work.
• Technical failures or network issues.
• Natural disaster or force majeure circumstances.
• Instructions from a government or regulatory authority.

Liability for damages

fq777 bears no responsibility in the following cases:

• Games lost due to internet connection disruption.
• Issues with the user's own device or software.
• Delays or errors by a third-party payment provider.
• Losses resulting from the disclosure of the user's account information.

Complaint submission process

If you have any complaint regarding fq777's services, please follow the steps below:

1. First, report the issue through 24/7 live chat.
2. If the issue is not resolved via live chat, send a detailed complaint to [email protected].
3. After receiving the complaint, fq777 will investigate and respond within a specified timeframe.
4. During the investigation, the relevant transaction or account may be temporarily suspended.

Final decision

fq777's decision in resolving a dispute will be considered final; however, if the user does not accept it, there will be an opportunity to reach a resolution through mutual discussion.

fq777 reserves the right to modify these terms and conditions at any time. Users will be notified of changes in the following ways:

• By updating the "Last Updated" date on this page.
• For significant changes, a notification may be shown when logging into the account.

If you disagree with the updated terms, you may request to close your account. Continuing to use the platform will be considered acceptance of the updated terms.

If you have any questions or need clarification about these terms, please contact the fq777 support team:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]