fq777 Privacy Policy
Your personal information is completely safe with us. fq777 protects your privacy through SSL encryption and modern security measures.
fq777 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how fq777 collects, uses, stores, and protects your personal information.
By using our platform, you agree to the terms of this privacy policy. We recommend that you read this policy in full. If you have any questions, please contact us via our 24/7 live chat support.
1 Information We Collect
1.1 Information You Provide Directly
When you register on fq777, create an account, or use our services, we may collect the following information:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Financial transaction details (bKash, Nagad, Rocket account numbers)
- Records of communication with our customer service
1.2 Automatically Collected Information
When you visit our platform, certain information is collected automatically:
- IP address and device identifier
- Browser type and operating system
- Visit time and duration on the platform (Bangladesh Standard Time — BST, UTC+6)
- Information about the pages you visited
- Information collected through cookies and similar tracking technologies
- Gaming activity and betting history
2 How We Use Your Information
fq777 uses your personal information for the following purposes:
3 Cookies and Tracking Technologies
3.1 What Are Cookies and Why We Use Them
Cookies are small text files stored on your device. fq777 uses the following types of cookies:
- Essential cookies: Required for the basic functionality of the platform.
- Functionality cookies: For remembering your preferences and settings.
- Analytical cookies: To understand and improve platform usage.
- Security cookies: For fraud detection and account protection.
3.2 Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform. Essential cookies cannot be disabled, as they are necessary for the secure operation of the platform.
4 Information Sharing with Third Parties
fq777 does not sell your personal information or share it with unauthorized third parties. However, in certain circumstances we may share information with the following parties:
All third parties are bound to comply with our privacy standards. We ensure that they use your information only for the specified purposes.
5 Data Security Measures
5.1 Technical Safeguards
fq777 implements industry-standard security measures to protect your information:
- SSL Encryption: All data transmissions are encrypted using SSL technology.
- Firewall protection: Advanced firewall systems prevent unauthorized access.
- Two-factor verification: An additional security layer for accessing your account.
- Regular security audits: To identify and address potential vulnerabilities.
- Restricted staff access: Only authorized staff may access sensitive information.
5.2 Data Retention Period
We retain your personal information only for as long as it is considered necessary or required to meet legal obligations. Even after account closure, certain information may be retained for a defined period for fraud prevention and legal requirements. Unused or unnecessary information is securely deleted.
6 Your Rights
Right to Access Information
You may request to view the personal information we hold about you at any time. We will provide the information within the specified timeframe.
Right to Correct Information
If any of your information is incorrect, you may request that it be corrected. Maintaining accurate and up-to-date information is important for both parties.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained if there are legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
To exercise these rights, please contact us via our 24/7 live chat support or by email. We will verify your request and take appropriate action. We may ask you for some confirmation details to verify your identity.
7 Age Verification and Minor Protection
fq777 strictly follows an age verification policy. This platform is for users aged 21 and above only. We verify age at the time of registration and take the necessary steps to prevent minors from creating accounts.
We do not knowingly collect information from anyone under the age of 18. If we discover that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If parents believe their child has used our platform, please contact our support team immediately.
8 Data Transfer and Storage
fq777's servers and data processing infrastructure may be located in various places. Where your information is transferred outside Bangladesh, we ensure that adequate protection measures are in place.
All data transfers are completed via SSL encryption and secure protocols. Third-party processors are contractually bound to comply with our privacy standards and international security protocols.
9 Privacy Policy Changes
fq777 reserves the right to update or change this privacy policy as needed. In the event of any significant changes, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email
- By updating the "Last Updated" date on this page
Continuing to use the platform after a change means you are considered to have accepted the updated privacy policy. We recommend that you visit this page regularly.
10 Limitation of Liability
Our privacy policy applies only to information collected and processed within the fq777 platform. Third-party services such as payment providers have their own privacy policies, which can be found on their respective websites.
We are not responsible for the privacy practices of external websites or services. It is recommended that you review the privacy policy of any third-party service before using it.
fq777 reserves the right to be fully exempt from liability for any data breach resulting from a cyber attack by an unauthorized third party despite taking every precaution, however in such an event we will act promptly and notify you in a timely manner.
11 Contact Us
Questions or complaints about privacy?
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our team is always ready to assist you.
We generally respond to all email requests within 24 hours.